The access and use of this website, including the offered products and services, are subject to the following conditions.
When using the site, the client agrees to its conditions of use, which may suffer alterations over time. It is recommended to visit this page regularly to stay up to date regarding any alterations that may possibly come to pass.
Website access is allowed on a temporary basis, and we reserve the right to withdraw or change services without prior notice. We do not accept any responsibility if, for whatever reason, the site is unavailable for a certain period of time. In some cases, we may limit access to certain areas within the site.
Biocol Labs reserves the right to change prices at any time, without prior notice.
Payments are always charged in Euros, even though prices may be displayed in other currencies. Some banks may charge currency conversion rates. Biocol Labs has no control over this matter and therefore assumes no responsibility for it.
The client should not use the information on this site for diagnosis or treatment of any health problem, or for prescription of any medication or other treatment. At all times, the client should consult his/her physician or other healthcare professional, and carefully read all of the information provided by the manufacturer of a product, as well as the information on or inside any product label or packaging, before taking any medication or nutritional, herbal or homeopathic supplement, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way one person reacts to a particular product may be significantly different from how other people react to this product.
SECURITY
Biocol Labs uses one of the safest online ordering systems in existence, and makes a constant effort to improve its software in order to be able to offer the highest possible security level to its clients.
Any person involved with the procedure, transmission or credit card data storage must follow the Payment Card Industry Data Security Standards (PCI DSS). For this reason, we use the payment pages in a secure way using the Transport Layer Security (TLS). TLS refers to the secure transmission process of data between our client’s browser and our server.
INTELLECTUAL PROPERTY AND CONTENTS
All intellectual property rights to the software and content available through this website belong to Biocol Labs, and are licensed and protected by laws and global treaties. All rights are reserved to Biocol Labs and its suppliers.
The contents of this website may be stored, printed or otherwise presented for your personal use only.
Publication, manipulation, distribution, or reproduction, in any format, of any content contained in this website, is forbidden, as is its linking to any business or company.
PRODUCT INFORMATION
We take all the necessary precautions to ensure that all details, descriptions and prices of the products on our website are correct. Nevertheless, situations may occur in which information regarding products, including prices and promotions, is not correctly published. In cases like these, we reserve the right not to process orders containing such products. If a client places an order for these products, they will be contacted by our Customer Service, informing them that the order cannot be shipped.
Orders may also be rejected due to other reasons, such as:
- a product being out of stock
- inability to obtain payment authorisation
- the order is considered to be fraudulent
All products, campaigns, promotions and offers are limited to the available stock and/or stock allocated for the campaign in question.
SUGGESTIONS & COMPLAINTS
For any suggestion or complaint you can use a form available in our webiste in the menu “contact us” or by letter to the adress:
Biocol Labs
Parque Cascais Stock, Arm. 9
2645-117 Alcabideche - Portugal