At Biocol Labs, we have the important responsibility and duty in terms of safety of our website and data protection from our clients and visitors. Our privacy policy is outlined below. Any alteration to this policy will be posted here, in this statement.
We do everything which is within our reach to maintain all the data of your order and payments secure. However, we cannot be liable for any loss you might suffer, if a third party is able to gain access to any data you have provided on accessing or ordering in our website.
What client information is kept?
Biocol Labs, collects the client's name, telephone number, postal address, email address and age, for use in marketing campaigns, prize draws and newsletters. When a purchase is made via our website, we also collect further information regarding the delivery address and payment details.
We may also gather other information about the client's personal experience on our website, in order to help us to improve our service..
What is client data used for?
Client data allows our employees to process the placed orders, to contact the client in case of any important operational changes on the website, to carry out surveys, and to obtain information for statistical purposes.
Periodically, we may also send the client information by e-mail regarding products and services, campaigns, promotions and special offers. In case the client does not wish to be contacted for these purposes, the newsletter subscription can be cancelled from the client's personal account.
Biocol Labs pledges to protect client data, which is never to be forwarded to any third parties.
Regarding the processing of the client's order, the possibility exists that client data, such as address and postal code, is passed on to third parties with the objective of fraud prevention and detection.
What are Cookies and for what are they used?
A cookie is a small data file that is sent to the client's computer and kept on its hard disk.
When an account is created on our website, a cookie is created on the client's computer that will permit automatic authentication whenever the client visits our site.
Cookies are also used so that our system can follow the client's steps during a shopping session. If the client's computer does not allow the use of cookies, it will not be possible to use this website.
Updating client information
If the client wishes to verify the data submitted to Biocol Labs, this can be done by accessing his/her personal account.
At all times, client login information is to be stored in a safe place. The client will be held responsible for all orders and activity forthcoming from his/her account.
We do not recommend saving the password in the browser, where it and other personal information can be accessed by others with access to the same computer